Terms & Conditions

Last updated: 27 June 2025

Welcome to Shibakō! By accessing or using our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

This website is operated by Shibakō. Throughout the site, the terms "we", "us" and "our" refer to Shibakō. By visiting our site or buying something from us, you engage in our "Service" and agree to be bound by these Terms & Conditions.

2. Products & Orders

 -All products listed are subject to availability.

 -We reserve the right to limit quantities or refuse any order at our discretion.

 -Product images are for reference only. Actual colors may differ slightly due to lighting or screen display settings.

3. Pricing & Payment

 -All prices are stated in Singapore Dollars (SGD).

 -No additional taxes (e.g. GST) are charged.

 -Payment must be made in full before your order is processed.

 -We reserve the right to update prices or product details at any time without prior notice.

4. Shipping & Delivery

 -Orders are processed within 1–3 business days.

 -Door-to-door delivery options are available at checkout.

 -Delivery times may vary depending on the courier or external factors beyond our control.

 -We are not liable for delays, loss, or damage during transit once the order is handed over to the delivery provider.

5. Returns & Exchanges

 -We accept returns and exchanges on a case by case basis, returns within 7 days of delivery for regular-priced, unworn, unwashed items in original condition and packaging.

 -To initiate a return, email [your support email] with your order number and reason for return.

 -Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

 -Custom-made or promotional items are non-returnable unless damaged or faulty.

6. Intellectual Property

All content on this website—including artwork, logos, graphics, and product designs—is the property of Shibakō. Unauthorized use, copying, or distribution is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by Singapore law, Shibakō shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy

We collect and use personal information only as necessary to process your orders and improve your shopping experience. For more details, please refer to our Privacy Policy.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with the revision date.

10. Contact Us

If you have any questions or concerns, please contact us at:
📧 [info@shibako.co]
📍 Singapore